Effective date: July 1, 2025 · Last updated: July 10, 2026
By creating an account, accessing, or using HomePro Defender (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms form a binding agreement between you and the operator of HomePro Defender.
You must be at least 18 years old and capable of forming a binding contract to use the Service. You agree to provide accurate, complete registration information and to keep your credentials secure. You are responsible for all activity under your account.
HomePro Defender is a software platform for residential service contractors that helps organize case records, important dates, evidence, workflow-support documents, and general educational information about contractor disputes. The Service provides state-neutral organizational tools, state-aware workflows, AI-assisted drafts, and informational resources. State-specific legal tools are available only where the applicable authority pack has been reviewed.
HomePro Defender is not a law firm and does not practice law. The Service provides software tools and general legal information for educational and organizational purposes only. Nothing in the Service constitutes legal advice.
Use of the Service does not create an attorney-client relationship between you and HomePro Defender or any of its personnel. No such relationship is formed at any point through use of this platform.
HomePro Defender does not represent you in any legal proceeding, negotiation, or communication. The platform does not provide legal representation of any kind.
AI-generated responses, document drafts, important-date organization, and summaries within the Service are produced for general informational and organizational purposes only. They are not legal advice. HomePro Defender may produce a working date from user-supplied trigger facts and a reviewed rule formula, but it does not independently verify service, receipt, holidays, exceptions, court orders, or source documents. AI outputs reflect the available context, which may be incomplete, outdated, or inapplicable to your specific situation.
You are solely responsible for verifying all deadlines, filings, documents, legal requirements, and factual information before relying on them or submitting them to any court, government agency, or opposing party. Do not treat any output of this Service as a final legal determination.
The Service supports residential service contractors in the states shown during account setup. State-specific legal tools, deadlines, citations, and filing-oriented workflows are shown only when a reviewed authority pack supports them. State-neutral organization and workflow tools do not account for every local court rule, county or equivalent jurisdiction procedure, licensing requirement, or other jurisdiction-specific requirement. You must verify the project location and applicable rules for your situation.
AI-generated content, including document drafts, date organization, and legal summaries, may contain errors, omissions, or inaccuracies. The Service does not guarantee the accuracy, completeness, or current applicability of any AI-generated output. Always review outputs carefully before acting on them.
You should consult an attorney licensed in the project state before: filing any legal document; relying on a date as a legal deadline; sending formal legal notices; responding to litigation; signing contracts with significant risk; or making legal decisions in situations involving substantial money, property, or legal rights. The Service is not a substitute for qualified legal counsel.
You are responsible for all content you upload, input, or generate through the Service. You represent that you have the right to upload such content and that it does not violate any applicable law or third-party rights. You grant HomePro Defender a limited license to process your content solely to provide and improve the Service. You retain ownership of your content.
You may not use the Service to: violate any law or regulation; infringe intellectual property rights; harass, defraud, or harm others; upload malicious code; attempt to access other users' data; reverse engineer the platform; or use the Service to generate or distribute content for purposes unrelated to your legitimate legal matters.
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at support@homeprodefender.com if you believe your account has been compromised. We are not liable for losses resulting from unauthorized account access caused by your failure to protect your credentials.
The Service offers paid subscription plans at the rates displayed on the Pricing page when paid billing is available. When enabled, Stripe processes billing and shows the applicable checkout terms, recurring price, taxes, renewal timing, and cancellation process before payment.
When paid billing is available, Stripe handles payment-method collection and shows the applicable trial period, price, cancellation terms, and promotional offers before payment or subscription activation.
Automatic renewal and cancellation requirements are shown before payment and in the applicable account controls.
We may change subscription prices. We will provide reasonable advance notice of price changes by email or through the Service. Continued use after a price change takes effect constitutes your acceptance of the new price.
If you have a paid subscription, you may cancel it through the account controls or the Stripe Customer Portal as applicable. Cancellation timing and access after cancellation will follow the terms shown at checkout. Your Case Files and account data are not deleted solely because a subscription is cancelled.
All subscription fees are non-refundable except as required by applicable law. We do not provide prorated refunds for partial billing periods or unused subscription time. If you believe a charge was made in error, contact us at support@homeprodefender.com and we will review your request.
We may suspend or terminate your account for material violation of these Terms, non-payment, fraudulent activity, or conduct that harms other users or the platform. We will attempt to provide notice where reasonable. Upon termination, your right to use the Service ends. Provisions that by their nature should survive termination will survive.
The Service, including its software, design, interface, and content created by HomePro Defender, is protected by intellectual property law. You may not copy, reproduce, distribute, or create derivative works of the Service without express written permission. Your content remains yours; you grant us a limited license only to the extent necessary to operate the Service.
If you submit feedback, suggestions, or ideas about the Service, you grant us a non-exclusive, royalty-free license to use that feedback to improve the Service without compensation or attribution to you.
The Service uses the following third-party providers to function: Stripe for payment processing and billing management; Base44 for application infrastructure, authentication, database, and hosting; and AI providers (including but not limited to large language model APIs) for AI-assisted responses and document drafts. Each provider has its own terms and privacy policies governing their use of your data.
We do not guarantee uninterrupted availability. We may modify, suspend, or discontinue features or the Service as a whole at any time with reasonable notice where practicable. We are not liable for downtime, data loss due to infrastructure failure, or feature changes made in the normal course of operating the platform.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR THAT AI-GENERATED CONTENT WILL BE ACCURATE OR COMPLETE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HOMEPRO DEFENDER AND ITS OPERATORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, RELIANCE ON AI-GENERATED CONTENT, MISSED LEGAL DEADLINES, OR ANY OTHER CLAIMS RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless HomePro Defender and its operators from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, your uploaded content, or your violation of any applicable law or third-party rights.
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions, to the extent applicable to the subject matter of the dispute.
We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the Service after the updated Terms are posted constitutes your acceptance of the changes. For material changes, we will make reasonable efforts to provide notice.
Questions about these Terms? Contact us at support@homeprodefender.com.